Highlighter ByJuana

Envío GRATIS por compras superiores a $100.000

Enviamos a cualquier lugar de Colombia. No hacemos envíos internacionales.

Cuando haces tu pedido, en Byjuana estimamos el costo y fecha del envío basado en tu ubicación, los productos comprados y el monto de la compra. En la página de checkout podrás ver todo el detalle de tu envío y las diferentes opciones.

En Byjuana queremos que tengas la mejor experiencia de compra, por esto te ofrecemos un medio de pago en efectivo cuando recibes el pedido en la puerta de tu casa u oficina.

Política de devoluciones

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.